We are committed to providing you with a high-quality shopping experience. If you are not satisfied with your purchase, please see our refund and return policy below:
- Refund Policy
You can request a return and receive a full refund within 7 days of receiving your order.
Returned items must be unused, unwashed, and in their original condition with all tags and packaging intact.
Customized and discounted items may not be eligible for return. Please check the product terms and conditions at the time of purchase. - Return Process
Before requesting a return, please contact us via email or phone to explain the reason for the return.
After confirming your return request, we will provide you with the return address and relevant return instructions. - Return Address
Please send the returned items to the following address:
Address: 165 W JEFFERSON RD, LEXINGTON, NC, 27295
- Refund Processing
Once we receive and inspect the returned items, we will process your refund within 5 business days.
The refund will be credited back to your original payment account. The exact time it takes for the refund to appear may vary depending on your payment method. - Return Shipping Costs
If the return is due to product quality issues or incorrect shipment, we will cover the return shipping costs.
In all other cases, the customer is responsible for the return shipping costs.
If you have any other questions or need further assistance, please feel free to contact our customer service team. We are happy to assist you! Thank you for choosing our products, and we look forward to providing you with a better shopping experience!